Air Canada
As a Workforce Planning Coordinator at Air Canada Vacations, you will manage day-to-day call center operations across Canada and offshore locations to ensure optimal staffing and efficiency. Your responsibilities include creating schedules using Genesys tools, forecasting call volumes, monitoring real-time performance metrics, and collaborating with operations and training teams to improve customer experience.
Headquarters
Saint-Laurent, Quebec, Canada
Company Size
10001+ employees
Founded
1937
Air Canada is Canada's largest airline, providing scheduled passenger and cargo air transportation across domestic and international routes. The company operates a portfolio of travel brands and services, including mainline air travel, leisure travel offerings, and loyalty programs, serving both consumer and business travelers in the aviation industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Air Canada.
51% below the average for this role