Philip Morris International

Costumer Service Agent in Turkish

Philip Morris International(1 year ago)

Tirana, AlbaniaOnsiteFull TimeJunior$41,874 - $57,046 (estimated)Customer Service
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About this role

Customer Service Agent handling inbound/outbound calls and web interactions to provide support and resolution for clients' products and services. The role is full-time at ALB Tirana and requires fluency in Turkish and English.

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Required Skills

  • Customer Service
  • Communication
  • PC Knowledge
  • Multitasking
  • Empathy
  • Problem Solving
  • CRM
  • Call Handling
  • Shift Flexibility
  • Data Entry

Qualifications

  • High School Diploma
  • Two Years College (Philippines)
Philip Morris International

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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