Cross Technology Service Delivery Field Support Engineer (L1)
NTT DATA,
About this role
The Cross Technology Service Delivery Field Support Engineer (L1) role involves providing remote and onsite technical support to clients, managing standard incidents and requests to ensure service quality and adherence to SLAs. It is an entry level position focused on troubleshooting, configuration, and resolution of infrastructure and collaboration technologies.
Skills
About NTT DATA,
global.nttNTT DATA is a global digital business and IT services leader, helping clients innovate, optimize, and transform for long-term success.
Recent company news
Impact EconomistNTT DATA - GenAI grows up
24 hours ago
Data Centre MagazineNTT DATA: The NVIDIA Tech Behind its AI Data Centre Push
17 hours ago
Business WireNTT DATA Unveils NVIDIA-Powered Enterprise AI Factories to Support Secure AI Adoption and Help Clients Drive Measurable ROI
1 day ago
TelecompaperNTT Data launches Nvidia-based AI factory platform for enterprises
8 hours ago
NTT DataNTT DATA acquires The Cloud People to expand ServiceNow expertise and strengthen global reach
Dec 19, 2025
About NTT DATA,
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for NTT DATA,.
Salary
$61k – $82k
per year
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