L1 Technical Support Engineer - Switching
Hewlett Packard Enterprise(2 months ago)
About this role
The L1 Technical Support Engineer for Switching at Hewlett Packard Enterprise serves as the first line of technical support for customers using HPE Aruba enterprise switching solutions. This role involves troubleshooting, issue isolation, basic configuration validation, and case triage for Aruba's platforms, ensuring efficient problem resolution and adherence to service level agreements.
Required Skills
- Technical Support
- Troubleshooting
- Customer Communication
- Case Management
- Networking Fundamentals
Qualifications
- Bachelor’s degree in Computer Science
- IT
- Networking or related field
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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