CSAM - Customer Success Account Manager
Booxi
About this role
A Customer Success Account Manager at Booxi focuses on driving customer outcomes, long-term value realization, and sustained consumption for luxury and beauty retail enterprise clients. The role involves strategic partnership, operational rigor, cross-functional leadership, and crisis management.
Skills
About Booxi
booxi.comBooxi is appointment scheduling software built for retailers to deliver exceptional, personalized customer experiences both in-store and online. Its platform centralizes appointment scheduling, queue management (walk-ins, wait times, and store traffic) and event management to book, manage, and optimize 1:1 retail interactions at scale. Booxi helps brands create seamless, consistent customer journeys across locations and teams, improving customer experience and operational efficiency.
About Booxi
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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