CSC Representative
Vivo Energy(11 months ago)
About this role
The CRC (Customer Relations Center) handles relationships with remote customers and oversees after‑sales operations to ensure client satisfaction and alignment with company objectives. The role focuses on delivering high-quality communication and coordinating across departments to support customer lifecycle and commercial activities.
Required Skills
- Complaint Handling
- Ticketing
- Order Management
- Reporting
- KPI Tracking
- Customer Communication
- Sales Support
- Prospecting
- Stock Monitoring
- Problem Analysis
+2 more
Qualifications
- Bac+5
- Business School Degree
- Engineering Degree
About Vivo Energy
vivoenergy.comVivo Energy is a leading company focused on the distribution and marketing of fuels and lubricants across Africa. The company operates a network of service stations and delivers quality products to meet the energy needs of consumers and businesses. Vivo Energy is dedicated to sustainability and innovation, aiming to enhance access to energy while minimizing environmental impacts. With a strong presence in multiple African markets, the company is committed to supporting regional growth and development.
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