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Custom Software Engineer at Accenture - ApplyBlast

Custom Software Engineer

Accenture

4 months ago

3.9 on Glassdoor

Bengaluru

Onsite

Full Time

Senior

0 applicants

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About this role

A Custom Software Engineer with over five years of experience leads the design, coding, and enhancement of custom software solutions for enterprise contact centers. The role involves leveraging modern frameworks and agile practices to deliver scalable systems, utilizing IVR and CCaaS platforms like NICE CXone and Genesys. Additionally, the position acts as a subject matter expert, mentoring teams and facilitating knowledge sharing while collaborating with business, QA, and development stakeholders.

Responsibilities

Design and implement scalable software architectures for contact centers
Lead team decisions and mentor junior professionals
Develop custom software solutions tailored to business needs
Collaborate with business and QA teams in Agile environments
Integrate IVR systems with backend applications

Skills

Qualifications

Bachelor's Degree in Computer ScienceMaster's Degree in Computer Science

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.