Anthropic

Customer Activation Manager

Anthropic(1 month ago)

HybridFull TimeMedior$126,721 - $168,303 (estimated)Customer Success
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About this role

The Customer Activation Manager at Anthropic leads the critical first 90 days post-contract to drive enterprise AI transformation using Claude products, ensuring customers move from signature to production deployment. This role pioneers scalable activation methodologies and repeatable frameworks to accelerate time-to-value across diverse enterprise customers. You will operate cross-functionally to influence product direction and enable long-term customer innovation.

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Required Skills

  • Activation Management
  • Framework Design
  • Change Management
  • Technical Enablement
  • Project Management
  • Metrics Tracking
  • Stakeholder Engagement
  • Cross Functional
  • Product Feedback
  • Systems Thinking

+2 more

Qualifications

  • Bachelor's Degree
  • Equivalent Experience
Anthropic

About Anthropic

anthropic.com

Anthropic is an AI safety and research company focused on building reliable, interpretable, and steerable AI systems. It develops large language models (branded as Claude) and offers APIs and enterprise products that let organizations integrate conversational AI with safety-focused controls, moderation, and privacy features. The company prioritizes interpretability and alignment research, publishes technical work, and engages with policymakers to reduce risks from advanced AI. Customers choose Anthropic for its safety-first approach, controllability tools, and research-driven models.

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