Customer Advocacy Manager

The Customer Advocacy Manager at Agiloft is responsible for expanding and elevating the company’s customer advocacy function by uncovering and amplifying customer success stories. The role focuses on managing advocacy programs and platforms, driving customer participation in reviews and marketing initiatives, and developing assets such as case studies and testimonials. This position serves as a key bridge between customers and marketing, ensuring customer voices are effectively represented in the market. It also oversees programs that leverage happy customers for references, referrals, and awards initiatives.