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© All Rights Reserved. ApplyBlast.com
Zoom
The Customer Advocacy Program Manager for Zoom Contact Center owns the end-to-end customer advocacy lifecycle, transforming customer voices into a strategic engine that drives market proof, AI visibility, and competitive differentiation. This role involves building and managing a pipeline of customer stories, securing references for analyst evaluations, leading reviews programs across platforms like Gartner and G2, and stewarding the CX Council to deepen long-term advocate relationships. The position requires collaboration with Product Marketing, GTM, and Customer Success teams to align customer evidence with core messaging pillars and target verticals.
Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zoom.
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