Customer Advocacy Manager

Later(21 days ago)

HybridFull TimeManager$130,000 - $145,000Marketing

About this role

Later is seeking a Customer Advocacy Manager to lead and grow its customer advocacy program across its social media management and influencer marketing products and services. The role serves as a key bridge between customers and internal marketing stakeholders, elevating customer stories to strengthen brand reputation and market presence. This position reports to the Manager, Customer & Lifecycle Marketing and is highly visible and cross-functional.

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Required Skills

Customer Advocacy
Customer Marketing
Content Marketing
Case Studies
Video Testimonials
Awards Submissions
Program Management
Project Management
Customer Advisory Board
Stakeholder Management

+5 more

Qualifications

Bachelor’s Degree
MBA

About Later

later.com

Later is a social media and creator-economy platform that helps brands, creators, and agencies plan, schedule, and measure content across channels. It combines influencer marketing and discovery, social media management and scheduling (visual content calendar), social listening and analytics, plus Linkin.bio/link-in-bio tools to drive traffic and sales. Later also offers services to help run campaigns and scale creator partnerships. Customers use it for streamlined publishing, performance insights, and shoppable link experiences tailored to creators and ecommerce brands.