Customer Advocacy & Storytelling Lead
Toast(4 days ago)
About this role
A strategic leader role focused on driving customer advocacy and storytelling at Toast. The role partners closely with Sales, Marketing, Customer Success, and Product to elevate customer voices, strengthen brand credibility, and support revenue-driving initiatives through compelling customer stories.
Required Skills
- Customer Advocacy
- Storytelling
- Content Development
- Cross-Functional Collaboration
- Sales Support
- Stakeholder Management
- Project Management
- Communications
About Toast
toasttab.comToast is a cloud-based restaurant management platform that provides point-of-sale, payments, and operational tools tailored to restaurants and hospitality businesses. It combines touchscreen POS hardware and mobile ordering with integrated payments, online ordering and delivery integrations, contactless pay, and loyalty/gift programs. Toast also offers back-office features such as labor and payroll management, inventory and menu engineering, and reporting/analytics to streamline operations and increase revenue. Restaurants choose Toast for its turnkey, restaurant-focused ecosystem, integrated payments, and industry-specific features and support.
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