Customer Advocate
USABLE MUTUAL INSURANCE COMPANY(1 month ago)
About this role
Customer Advocate I at Arkansas Blue Cross and Blue Shield is a frontline representative supporting individual customers across age groups by providing information on enrollment, membership, benefits, and claims. The role interacts with members, providers, agents, and billing services in both retail and call-center settings. It requires maintaining product knowledge, ensuring confidentiality, and delivering professional customer education and support.
Required Skills
- Active Listening
- Customer Service
- Oral Communication
- Administration
- Organization
- Problem Solving
- Research
- Microsoft Word
- Microsoft Excel
- Interpersonal Communication
+1 more
Qualifications
- High School Diploma
- Arkansas Health and Life Insurance License
- Exchange Producer License
- CMS Certification
About USABLE MUTUAL INSURANCE COMPANY
usablemutual.comUSAble Mutual Insurance Company has a rich history of creating insurance plans and services that fit your life…and your budget.
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