About this role
A Customer Advocate at Blue Cross of Idaho is a frontline contact center representative supporting members, providers, and internal teams relating to benefits, claims, and enrollment across lines of business. The role operates in a fast-paced, customer-focused environment and contributes to overall member experience and satisfaction. The position is eligible for an annual incentive bonus and a comprehensive benefits package.
Required Skills
- Customer Service
- Verbal Communication
- Written Communication
- Microsoft Office
- Data Entry
- Research
- Policy Interpretation
- Documentation
- Intranet Navigation
About Idaho
bcidaho.comBlue Cross of Idaho: Trusted health partner in ID. Individual & family plans, Medicare solutions & more. Explore options!
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