Customer Advocate
PFL(6 days ago)
About this role
A Customer Advocate at PFL manages the eCommerce customer base by providing solutions, developing relationships, and ensuring customer success in printing and mailing services. The role involves interacting with customers, understanding their needs, and supporting their marketing and mailing campaigns.
Required Skills
- Customer Service
- Sales
- Communication
- Software Knowledge
- Problem Solving
- Teamwork
- Organization
- Multitasking
- Software Tools
- Customer Satisfaction
About PFL
pfl.comPFL (a Vomela Company) is a direct mail marketing automation platform that helps marketers automate, personalize, and deliver targeted physical mail. It integrates with CRMs and marketing automation platforms to simplify creation of automated, personalized direct-mail campaigns, while also offering traditional, full-service direct mail fulfillment. PFL positions itself as a one‑stop solution to drive direct‑response engagement and measurable results.
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