Customer Success Engineer (East) (Remote)

runZero(5 days ago)

RemoteFull TimeMedior$140,000 - $160,000Customer Success

About this role

A Customer Success Engineer at runZero supports Enterprise customers (East Coast) by understanding their technical needs, leading deployments, and nurturing long-term relationships. The role works closely with sales, product, and support teams to advocate for customer product needs and help define scalable customer success processes as the team grows.

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Required Skills

Customer Success
SaaS
APIs
Networking
Security
Relationship Building
Deployments
Collaboration
Product Advocacy
Communication

About runZero

runzero.com

runZero is an exposure management platform that helps organizations discover unknown assets, map their attack surface, and reduce cyber risk quickly. It performs high-fidelity network and cloud asset discovery and inventorying (agentless scanning), assesses risk and prioritizes exposures, and visualizes where vulnerabilities and unmanaged devices exist. The platform integrates with vulnerability scanners, SIEMs, and IT/asset tools to enable continuous monitoring and remediation, and is used by security teams and MSSPs to gain fast, accurate visibility into their real-world attack surface.