Customer Advocate
Oshkosh Corporation(7 days ago)
About this role
The Customer Advocate at JLG, an Oshkosh company, plays a vital role in customer support by managing escalated issues, facilitating communication between departments, and fostering customer loyalty. The position involves problem-solving, providing technical support, and analyzing customer-related trends to improve product reliability.
Required Skills
- Customer Service
- Troubleshooting
- Communication
- Problem Solving
- Product Knowledge
- Schematics
- Microsoft Office
- Manufacturing
About Oshkosh Corporation
oshkoshcorp.comAt Oshkosh, we build some of the industry's toughest specialty trucks and access equipment. And while machines are our business, it’s about building, protecting and serving communities across the world.
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