Customer Assistance Manager - Recovery-CREDIT CARD Hardship Assistance Unit

Oracle

7 days ago

Thane, Maharashtra, India

Onsite

Full Time

Manager

0 applicants

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About this role

A Customer Assistance Manager at Kotak Mahindra Bank Ltd focuses on supporting customers facing financial hardship, ensuring they receive guidance and assistance to regain stability while maintaining a customer-centric approach.

Skills

About Oracle

oraclecloud.com

Oracle is a multinational enterprise software and cloud computing company that builds database software, middleware, applications, and hardware systems. Its offerings include the Oracle Database and Autonomous Database, Oracle Cloud Infrastructure (OCI), and a broad suite of SaaS applications for ERP, HCM, CRM, supply chain, and analytics. Oracle serves large enterprises and government customers worldwide with integrated on‑premises and cloud products, professional services, and support focused on performance, security, and scale. The company is also known for engineered systems and strategic acquisitions (e.g., Sun, NetSuite) and competes with AWS, Microsoft Azure, and SAP in enterprise IT and cloud markets.