northwesternenergy
The Customer Associate serves as a primary point of contact for customers, providing responsive and accurate service across billing, payments, service orders, and general utility inquiries. This role involves resolving customer needs, protecting confidential information, and supporting local operations and cross-functional business processes. The position requires effective communication, data entry, and adherence to established policies and procedures to ensure exceptional customer service.
Headquarters
Butte, Montana, United States
Company Size
1001-5000 employees
Founded
1916
NorthWestern Energy is a utility company delivering reliable and affordable electricity and natural gas to customers in Montana, South Dakota, and Nebraska. With more than 100 years of service, it focuses on dependable energy delivery, community involvement, and strong customer support. The company provides essential customer services, including paying bills, starting, stopping, or moving service, and outage assistance. As part of NorthWestern Corporation, it is committed to delivering a bright future for the communities it serves.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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