Capita
This role involves guiding Lloyds Banking Group customers through their financial journey by managing inbound calls and crafting personalised, compliant solutions for those in vulnerable or difficult financial situations. Agents provide empathetic support, handle complaints, and ensure fair outcomes while accurately recording interactions across banking systems. The position offers a structured training program with opportunities for remote work after an initial office-based period.
Headquarters
London, England, United Kingdom
Company Size
10001+ employees
Founded
1984
We help millions of people each day with digitally-enabled solutions to transform and simplify the connections between government & citizens, businesses & customers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Capita.
41% below the average for this role