Customer Care Advisor
GoodLeap(19 days ago)
About this role
The Customer Care Advisor at GoodLeap serves as an initial point of contact for customers interested in sustainable financing and home-efficiency products, representing the company on customer calls. The role focuses on generating qualified leads and supporting customer relationships to facilitate adoption of GoodLeap’s financing and software solutions.
Required Skills
- Customer Service
- Sales
- Communication
- Empathy
- Listening
- CRM
- Escalation
- Reliability
About GoodLeap
goodleap.comGoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.
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