Customer Care Advisor

GoodLeap(5 days ago)

OnsiteFull TimeMedior$46,400 - $46,400Customer Service/Sales

About this role

The Customer Care Advisor at GoodLeap is responsible for initiating the sales process, managing prospect lists, and generating qualified leads to support the sales team. They provide exceptional customer service, offer products that benefit customers, and ensure proper documentation of interactions. The role emphasizes communication, customer satisfaction, and team collaboration.

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Required Skills

Customer Service
Sales
Communication
Diplomacy
Lead Generation
CRM
Prospecting
Client Relations
Product Knowledge
Teamwork

About GoodLeap

goodleap.com

GoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.

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