Customer Care Advocate
Regal Beloit Corporation(1 month ago)
About this role
The Customer Care Advocate is the primary point of contact for customer requests related to orders, quotes, and product questions, ensuring a seamless end-to-end customer experience. The role focuses on timely issue resolution within defined guidelines while partnering with internal teams to support customer needs in an industrial manufacturing environment.
Required Skills
- Customer Support
- Order Management
- Quote Management
- Issue Resolution
- Escalation Management
- Customer Relationship Management
- Salesforce
- SharePoint
- Microsoft Teams
- Windows
+8 more
Qualifications
- High School Diploma
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