Customer Care Advocate
Zipline
About this role
Zipline is seeking a Customer Care Advocate to be the main point of contact for customers, managing orders, answering questions, and providing high-quality customer service to ensure a positive experience.
Skills
About Zipline
flyzipline.comZipline is the world's largest autonomous delivery system, using long-range drones and end-to-end logistics software to provide on-demand delivery of medical supplies, retail goods, and other critical items. Its platform combines custom aircraft, automated distribution centers, and routing/operations software to deliver quickly and reliably for hospitals, governments, and commercial partners across the U.S., Africa, and other markets. Zipline specializes in time-critical payloads—blood, vaccines, emergency supplies—and integrates with existing supply chains through partnerships with health ministries, hospitals, and retailers. Customers choose Zipline for its proven safety, high-uptime operations, and ability to scale instant logistics in challenging geographies.
Recent company news
Check Point SoftwareZipLine Campaign: A Sophisticated Phishing Attack Targeting US Companies
Aug 26, 2025
DevexState Dept grants $150M to Zipline to triple African drone operations
Nov 25, 2025
TechCrunchZipline charts drone delivery expansion with $600M in new funding
1 month ago
The Robot ReportZipline raises over $600M in funding, surpasses 2M commercial drone deliveries
1 month ago
The Motley FoolCan You Invest in Zipline in 2026? Everything You Need to Know
Dec 11, 2025
About Zipline
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Zipline .
Salary
$40k – $50k
per year