Customer Care and Sales Advisor I

Cable One, Inc.(29 days ago)

Mitchell, INOnsiteFull TimeJunior$27,000 - $30,000Customer Service

About this role

A Customer Care and Sales Advisor I at Sparklight (a Cable One brand) serves as the in-office, customer-facing representative who builds trust through empathetic, clear communication. The role focuses on supporting customers with account needs and acting as a solutions partner while providing opportunities for growth into more complex tasks. This position blends customer care and sales, emphasizing retention and relationship protection.

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Required Skills

Retention Sales
Customer Care
Phone Support
Active Listening
Upselling
Billing Support
Appointment Scheduling
Order Entry
Empathy
Communication

+1 more

Qualifications

High School Diploma
GED

About Cable One, Inc.

cableone.biz

Cable One, Inc. is a leading broadband communications provider that connects over 1.1 million residential and business customers across 24 states through its Sparklight® brand. The company offers a variety of connectivity and entertainment services, including Gigabit Internet speeds, advanced WiFi, and video solutions, leveraging a robust fiber-powered network. In addition to serving residential customers, Cable One provides scalable and cost-effective solutions for businesses of all sizes, enabling them to thrive in a competitive marketplace.

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