Customer Care and Sales Advisor
Cable One, Inc.(29 days ago)
About this role
A Customer Care and Sales Advisor at Sparklight is the frontline representative who embodies the company's neighborly approach to customer interactions. The role focuses on delivering clear, empathetic service to support customer retention while providing opportunities for career growth. It is an entry-level position designed to develop both service and sales competencies within the Cable One family of brands.
Required Skills
- Customer Service
- Retention Sales
- Telephone Selling
- Billing Support
- Active Listening
- Empathy
- Order Entry
- Scheduling
- Upselling
- Troubleshooting
Qualifications
- High School Diploma
- GED
About Cable One, Inc.
cableone.bizCable One, Inc. is a leading broadband communications provider that connects over 1.1 million residential and business customers across 24 states through its Sparklight® brand. The company offers a variety of connectivity and entertainment services, including Gigabit Internet speeds, advanced WiFi, and video solutions, leveraging a robust fiber-powered network. In addition to serving residential customers, Cable One provides scalable and cost-effective solutions for businesses of all sizes, enabling them to thrive in a competitive marketplace.
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