Customer Care -Billing Specialist

Nextiva(6 days ago)

Guadalajara, JaliscoOnsiteFull TimeMedior$104,935 - $140,343 (estimated)Customer Care

About this role

The Customer Care Billing Specialist at Nextiva is a billing-focused, customer-facing role based in Guadalajara. The position supports Nextiva’s billing operations and contributes to the company’s customer experience efforts while working closely with internal teams and English-speaking customers. This is an on-site employee role at Nextiva’s Guadalajara office.

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Required Skills

Billing
Accounts Receivable
Customer Service
Call Center
Excel
Bookkeeping
Communication
Multitasking
Ticketing
Payments

+4 more

Qualifications

Bachelor's Degree

About Nextiva

nextiva.com

Nextiva is a unified customer experience management platform that unites every conversation across the customer journey, providing a single business communications system for voice, video, chat, social media, and email. It offers industry-leading business phone service, team collaboration tools, omnichannel CX features, and AI-powered contact center solutions. Founded in 2006, Nextiva focuses on integrated, scalable communications and customer-experience tools to help businesses streamline support and collaboration.