Customer Care Consultant
AIG(5 months ago)
About this role
AIG is hiring a Customer Care Consultant to support customers across consumer and commercial insurance products through phone, email, and digital channels. The role focuses on providing an elevated, personalized service experience while supporting inbound sales and service needs within the contact center environment. This position sits within AIG’s Asia Pacific insurance operations.
Required Skills
- Customer Service
- Inbound Sales
- Call Handling
- Email Support
- Digital Support
- CRM
- Policy Servicing
- Renewals
- Retention
- Complaint Resolution
+6 more
Qualifications
- Certificate in General Insurance
- Health Insurance Certification
About AIG
aig.comAmerican International Group, Inc. (AIG) is a leading global insurance organization that offers a wide range of insurance and financial services across more than 190 countries and jurisdictions. Established in 1919, AIG specializes in property and casualty insurance, as well as life insurance and retirement solutions. The company is recognized for its innovation and commitment to customer service, consistently receiving awards for diversity and inclusion in the workplace. With a strong focus on risk management, AIG partners with clients to protect their assets and pursue growth opportunities.
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