Customer Care Consultant
Probe Group(1 month ago)
About this role
A Customer Care Consultant at Probe CX is an Australian-based, work-from-home role within a growing customer experience team. The position supports Probe’s mission-driven contact centre operations by engaging with callers and contributing to a people-led, digitally enabled service delivery model. The role operates on a rotational roster across business hours and weekends.
Required Skills
- Customer Service
- PC Literacy
- Multitasking
- Verbal Communication
- Written Communication
- Call Handling
- KPI Achievement
Qualifications
- National Police Clearance
- Full Australian Work Rights
- Residency in Victoria/New South Wales/Queensland
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
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