Customer Care Executive (English and Greek)

FREENOW(9 days ago)

Thessaloniki, GreeceOnsiteFull TimeJunior$36,389 - $49,424 (estimated)Customer Experience

About this role

A Customer Care Executive at FREENOW provides front-office and back-office support to drivers and passengers, ensuring high-quality, timely resolution of issues. The role is based in Athens or Thessaloniki and contributes to the Real-Time Customer Experience team to maintain smooth and profitable operations.

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Required Skills

Customer Support
Call Handling
Email Support
Messenger Support
Zendesk
Google Suite
Problem Solving
Active Listening
Multitasking
Issue Escalation

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About FREENOW

free-now.com

Vercel is a cloud platform that helps frontend teams build, preview, and ship web applications with a focus on developer experience and performance. It provides instant deployments from Git, preview URLs for every pull request, and a global edge network for fast static and dynamic delivery. Vercel supports serverless and edge functions, is tightly integrated with frameworks like Next.js, and offers performance and real-user analytics plus numerous CI/CD and third‑party integrations. Teams use Vercel to scale web apps with minimal infrastructure management while optimizing for speed and reliability.