Customer Care Leader - Nights
Barclays(1 month ago)
About this role
A Customer Care Leader — Nights at Barclays leads a team of up to 16 BA4 Fraud Experts focused on supporting customers who have been victims of scams and fraud. The role operates during night shifts and contributes to the development of an omni-channel customer experience while collaborating with other site leaders.
Required Skills
- Leadership
- Service Delivery
- Workflow Management
- Operational Controls
- Risk Management
- Communication
- Influencing
- Collaboration
- Fraud Knowledge
- Performance Management
+4 more
About Barclays
home.barclaysBarclays is a British universal bank. Our businesses include consumer banking, as well as a top-tier, global corporate and investment bank.
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