Customer Care Manager II
PulteGroup(2 months ago)
About this role
The role is a customer‑facing service position for PulteGroup, responsible for conducting homeowner assessments, coordinating and completing warranty service work, and confirming home quality before delivery. The position ensures customer satisfaction, manages trades, and handles root‑cause analysis of issues.
Required Skills
- Customer Service
- Root Cause Analysis
- Construction
- Communication
- Conflict Resolution
- Cost Management
- Computer Literacy
- Warranty Management
- Analytical
Qualifications
- High School Diploma
- Bachelor's Degree
- Valid Driver's License
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