Consumer Experience Representative
La-Z-Boy
About this role
The Customer Service Representative at La‑Z‑Boy handles inbound and outbound inquiries via phone and email, providing product information, order status, and warranty details. The role resolves issues, processes payments and refunds, and escalates problems as needed while maintaining accurate records.
Skills
Qualifications
About La-Z-Boy
la-z-boy.comTransform your living room and bedroom with La-Z-Boy's comfortable home furniture. Shop for sofas, couches, recliners, chairs, tables, mattress in a box, and more today.
Recent company news
MarketBeatLa-Z-Boy Incorporated $LZB Shares Sold by First Trust Advisors LP
6 hours ago
Simply Wall StIs La-Z-Boy (LZB) Now Pricing In Too Much Pessimism After Recent Share Weakness
5 days ago
The Wall Street JournalLa-Z-Boy Expects Adverse Weather to Hurt Current Quarter Results
3 weeks ago
Stock TitanLZB SEC Filings - La-Z-Boy Inc 10-K, 10-Q, 8-K Forms
3 days ago
Furniture TodayCORRECTION: La-Z-Boy plans to exit 2 non-core case goods lines
Nov 19, 2025
About La-Z-Boy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for La-Z-Boy.
Salary
$42k – $56k
per year
More jobs at La-Z-Boy
Similar Jobs
Customer Service Associate II-Consumer-10
FIS
Customer Experience Specialist (w/m/d)
Woom
Bilingual Customer Service Representative
People Corporation
InP - Customer Service Associate II-Consumer
FIS
Furniture Sales Associate
Kane's Furniture Corporation Career Center
Customer Care Representative - Aesthetics
McKesson