Consumer Experience Representative
La-Z-Boy(1 month ago)
About this role
The Customer Service Representative at La‑Z‑Boy handles inbound and outbound inquiries via phone and email, providing product information, order status, and warranty details. The role resolves issues, processes payments and refunds, and escalates problems as needed while maintaining accurate records.
Required Skills
- Phone Support
- Email Support
- Product Knowledge
- Warranty Knowledge
- Order Tracking
- Conflict Resolution
- Discount Authorization
- Payment Processing
- Record Keeping
- Escalation Management
Qualifications
- High School Diploma
About La-Z-Boy
la-z-boy.comTransform your living room and bedroom with La-Z-Boy's comfortable home furniture. Shop for sofas, couches, recliners, chairs, tables, mattress in a box, and more today.
View more jobs at La-Z-Boy →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at La-Z-Boy
Similar Jobs
Customer Service Associate II-Consumer-10
FIS(1 month ago)
Portuguese Speaking Customer Support for Consumer Electronics Repair & Warranty
Mercier Consultancy(11 months ago)
Bilingual Customer Service Representative
People Corporation(16 days ago)
InP - Customer Service Associate II-Consumer
FIS(1 month ago)
Optical Support Representative
Nobel Biocare(2 months ago)
Customer Experience Executive
Probe Group(1 month ago)