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© All Rights Reserved. ApplyBlast.com
chrono24
The Customer Care Manager will serve as the primary point of contact for APAC customer inquiries, handling escalated and complex cases, coordinating with cross‑functional teams, and ensuring high satisfaction and quality scores. The role involves investigating tickets, identifying patterns for process improvement, and managing a structured caseload within defined SLA targets.
Headquarters
Karlsruhe, Baden-Württemberg, Germany
Company Size
201-500 employees
Founded
2003
Chrono24 is a global online marketplace for buying and selling new and pre-owned luxury watches, connecting private sellers and professional dealers. The platform offers powerful search and filtering tools, market data and pricing transparency to help collectors find specific models worldwide. Chrono24 also provides transaction safeguards—Trusted Checkout/escrow, insured shipping coordination, authentication support and dealer reviews—to build trust between buyers and sellers. Founded in 2003 and headquartered in Karlsruhe, Germany, it serves an international community of watch enthusiasts, collectors and retailers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for chrono24.
chrono24 didn’t post a salary, so this is our estimate from similar listings.
5% below the average for this role