Customer Care Representative (6 months+)
Metergy Solutions
About this role
The Customer Care Representative at Metergy Solutions handles complex billing issues, escalations, and customer inquiries, contributing to process improvements and ensuring quality service in a fast-paced environment. The role involves advanced system knowledge, analytical skills, and professionalism to support customer satisfaction and operational excellence.
Skills
Qualifications
About Metergy Solutions
metergysolutions.comIndustries
Energy
Metergy Solutions is a North American submetering provider with over 20 years of turnkey experience delivering metering programs for residential and commercial buildings. They handle all project phases—design, sales, engineering, installation, commissioning, call-centre support and utility billing—under one roof for both retrofits and new construction. Their integrated services and customer-facing tools help property owners accurately allocate utility costs, simplify billing, and streamline resident support.
Recent company news
Enercare Connections is now Metergy Solutions
Dec 21, 2020
Metergy Solutions secures Long Island City office lease
Nov 23, 2022
Why reinforcement learning belongs in residential utility billing
1 month ago
Brookfield Tenants Will Receive Credit for Overbilled Utilities
May 19, 2025
Submetering Provider Metergy Leases Long Island City Offices for Subsidiary
Nov 29, 2022
About Metergy Solutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Metergy Solutions.
Salary
$58k – $62k
per year
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