Customer Care Representative, Avail
Realtor.com Careers(18 hours ago)
About this role
Realtor.com is seeking a bilingual Customer Care Representative to support landlords and tenants through phone and email channels. The role involves helping customers navigate the rental process, troubleshoot issues, and develop self-help solutions, with a focus on humanized customer service and relationship building.
Required Skills
- Customer Service
- Communication
- Tech Support
- Zendesk
- JIRA
- English
- Spanish
- Support
- Relationship Building
- Problem Solving
About Realtor.com Careers
realtor.comRealtor.com is a national online real estate marketplace that helps consumers search homes for sale and rent and connects them with local agents and service providers. The site aggregates MLS-sourced listings with property details, photos, neighborhood data, market trends, and mortgage tools to guide buyers, sellers, and renters. It also provides advertising, lead-generation and data products for brokers and agents, and offers mobile apps and market insights to support real estate decisions. Realtor.com is operated by Move, Inc. and partners with MLSs and industry organizations to keep listings current.
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