Customer Care Representative
Independence American Insurance Company(3 days ago)
About this role
The Customer Care Representative at Embrace Pet Insurance plays a crucial role in supporting pet parents through high-volume communication channels, providing assistance with policy management, claims, and coverage options. They serve as a key point of contact in the customer journey, ensuring a positive experience and handling challenging situations with professionalism.
Required Skills
- Customer Service
- Communication
- Empathy
- Multi-tasking
- Call Center
- Policy Management
- Claims Processing
- Software Navigation
About Independence American Insurance Company
independenceamerican.comIndependence American is a pet insurance underwriter that offers policies with pre-existing condition coverage after 12 months.
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