Customer Care Senior Specialist

Lexmark(1 month ago)

Cebu, PhilippinesOnsiteFull TimeSenior$138,986 - $187,170 (estimated)Customer Service

About this role

Lexmark is seeking a Customer Care Senior Specialist to join their team, a customer-facing role responsible for managing customer inquiries and resolving complaints. This position involves leading a team of customer care specialists to ensure customer satisfaction and collaborating with various internal teams to address issues efficiently.

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Required Skills

Customer Service
Team Leadership
Case Management
Problem Solving

Qualifications

Bachelor’s Degree
3 Years Customer Service Experience

About Lexmark

lexmark.com

Lexmark, now part of Xerox, creates innovative imaging solutions and technologies that help customers worldwide print, secure and manage information with ease, efficiency and unmatched value.

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