Customer Care Specialist
NortonLifeLock Ireland Limited(1 day ago)
About this role
Join our multicultural Customer Care team to assist and support customers across multiple brands by handling escalated inquiries and resolving complex issues. The role focuses on maintaining a top-tier customer experience and collaborating with various teams to improve service quality.
Required Skills
- Customer Service
- Communication
- Troubleshooting
- Knowledge Base
- Cross-team Collaboration
About NortonLifeLock Ireland Limited
norton.comNorton is a cybersecurity company renowned for its antivirus and online security solutions, trusted by millions around the globe. It offers advanced protection services, including privacy tools and identity theft protection, along with its innovative Genie AI Scam Detection technology designed to combat sophisticated online threats. Norton's comprehensive range of security plans caters to both individual users and businesses, emphasizing user-friendly features and strong online safety measures.
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