Customer Care Specialist (Asia-Pacific)
Medium
About this role
SafetyWing is seeking a Customer Care Specialist to provide online support to customers via live chat, email, and phone. The role involves answering questions, solving problems, and improving the customer experience, with an emphasis on honesty, clarity, and kindness.
Skills
About Medium
pinpointhq.comPinpoint is a talent acquisition platform offering applicant tracking software that helps in-house recruiting teams run multiple hiring processes side-by-side with flexibility, consistency, and ease of use. The ATS focuses on configurable workflows and an easy-to-use interface so teams can start with core recruitment tools and add functionality as hiring needs grow. Pinpoint aims to simplify complex, high-volume hiring by improving candidate management, collaboration, and reporting for recruiters.
Recent company news
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1 day ago
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5 days ago
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2 weeks ago
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Sep 27, 2025
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About Medium
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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