Customer Care Specialist I (Manheim)

CAI Cox Automotive Corp Svcs., LLC(1 month ago)

HybridFull TimeJunior$36,440 - $54,720Customer Care

About this role

Cox Automotive is hiring a Customer Care Specialist I to serve as a primary point of contact for customer issues and ensure they are tracked through resolution. The role focuses on supporting dealers and customers across Cox Automotive/Manheim offerings while coordinating with internal teams and partners. This position is an individual contributor role with a hybrid work arrangement.

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Required Skills

Customer Support
Issue Resolution
Call Center
Email Support
Chat Support
Escalation Management
Customer Communication
Relationship Management
Problem Solving
Multitasking

+5 more

Qualifications

High School Diploma/GED

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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