Customer Care Specialist I (Manheim)

CAI Cox Automotive Corp Svcs., LLC(1 month ago)

HybridFull TimeJunior$33,180 - $49,720Customer Care

About this role

Cox Automotive is hiring a Customer Care Specialist I to support dealer and customer experiences across its automotive brands (e.g., Manheim). This role serves as a primary point of contact for customer issues, ensuring clear communication and follow-through to resolution. The position is an individual contributor role within the Customer Care organization and operates on a hybrid schedule.

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Required Skills

Customer Support
Call Center
Issue Resolution
Case Management
Escalation Management
Customer Communication
Email Support
Chat Support
Phone Support
Client Education

+6 more

Qualifications

High School Diploma/GED

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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