Partner Support - Associate
BrandMuscle(1 month ago)
About this role
A Partner Support Associate provides frontline assistance to clients’ customers by responding to inquiries and helping resolve routine service or in-store offering questions. The role focuses on delivering a consistently high customer experience and supporting customer satisfaction and loyalty through effective communication and follow-up. The position operates in a 24/7 environment with potential weekend work.
Required Skills
- Customer Support
- Call Handling
- Email Support
- Chat Support
- Active Listening
- Problem Solving
- Ticket Documentation
- Call Center Software
- Zendesk
- Customer Satisfaction
+5 more
Qualifications
- High School Diploma
About BrandMuscle
brandmuscle.comActivate your local markets with a channel partner marketing platform that empowers affiliates to drive more results for your brand.
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