Customer Care Specialist I (Manheim)

CAI Cox Automotive Corp Svcs., LLC(13 days ago)

HybridFull TimeJunior$36,567.6 - $56,677.4Customer Care

About this role

The Customer Care Specialist I at Cox Automotive provides support to customers through telephone, chat, and email, focusing on problem solving, relationship maintenance, and issue resolution. The role involves collaboration across departments, managing customer inquiries, and acting as a single point of contact where possible.

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Required Skills

Customer Service
Problem Solving
Communication
Email
Phone Support
Issue Resolution
Relationship Management
Multitasking
Computer Literacy

Qualifications

High School Diploma/GED
Less than 2 years of experience

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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