Customer Care Specialist II

About AppFolio, Inc.

appfolio.com

AppFolio is a cloud-based property management platform (the AppFolio Performance Platform) that helps managers automate operations, streamline accounting and leasing, and deliver better service to residents and owners. It serves multifamily, single‑family, student housing, community associations, condos and commercial portfolios with integrated tools for marketing, payments, maintenance, reporting, and a mobile-first resident/owner experience. Offered on per-unit monthly pricing with enterprise tiers for larger portfolios, AppFolio emphasizes transparent pricing, regular upgrades, and features designed to improve efficiency and profitability. The product is widely adopted by property managers and is available on web, iOS, and Android.