Customer Care Specialist III
WH Freight(4 months ago)
About this role
This position at Saia entails providing escalated support to customers while collaborating with terminal operations to effectively resolve disputes, scheduling issues, and service concerns. The role emphasizes maintaining high standards of communication and accuracy to enhance customer satisfaction and operational excellence.
Required Skills
- Customer Service
- Dispute Resolution
- Operational Coordination
- Data Entry
Qualifications
- High School Diploma
- GED
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