Customer Care Specialist

Kinexus Group(10 days ago)

Paw Paw, MIOnsiteFull TimeJunior$38,000 - $42,000Customer Service

About this role

The Customer Care Specialist at Michigan Works! is responsible for providing excellent customer service, guiding visitors through available programs, and supporting administrative tasks within the service center. The role involves educating customers about employment resources, assisting with technology use, and connecting individuals to community services. It requires strong communication skills and a good understanding of local community resources.

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Required Skills

Customer Service
Communication
Microsoft Office
Community Resources
Problem Solving
Technology Support
Data Entry
Teamwork
Organizational Skills
Outreach

About Kinexus Group

kinexus.org

Kinexus is an organization that connects researchers, entrepreneurs, and industry to accelerate innovation and commercial impact. It offers programs, networking events, and advisory support to help early‑stage ventures and research projects move toward market readiness. By fostering partnerships, mentorship, and resource access, Kinexus aims to translate ideas into viable products and drive regional economic development.

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