Customer Care Specialist
Extenteam Client Roles
About this role
Extenteam is seeking a Customer Care Specialist for a property management client, focusing on delinquent account management and payment collections. The role involves collaborating with customers and third-party partners to resolve account issues, process refunds, and support post-move-out activities.
Skills
About Extenteam Client Roles
extenteam.comExtenteam is a remote staffing agency that specializes in property management and hospitality, offering virtual assistants and staffing solutions for vacation rentals. They serve property managers and hosts of all sizes, promising up to 60% savings compared with local hiring. Extenteam’s teams support day-to-day operations—guest communication, reservations, listing and back‑office tasks—so owners and managers can scale portfolios more efficiently. Clients choose them for specialty remote talent, flexibility, and cost savings.
About Extenteam Client Roles
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Extenteam Client Roles.
Salary
$30k – $45k
per year