breville
The Customer Care Supervisor EMEA plays a key role in overseeing outsourced Customer Care operations for multiple brands, ensuring consistent, high-quality support while identifying opportunities to improve performance and the overall customer experience. This position acts as a strategic link between outsourced partners and internal teams, focusing on operational excellence, quality assurance, and continuous improvement. The role involves analyzing performance metrics, managing escalations, and developing scalable knowledge management solutions to enhance customer satisfaction.
Breville is a global, design-led maker of high‑end kitchen and cooking appliances. The company produces ovens, cookers, coffee and espresso machines, blenders, toasters, kettles and other countertop appliances that combine performance, intuitive controls and thoughtful engineering. Known for innovation and quality, Breville targets home cooks and coffee enthusiasts with premium products, accessories and recipe support. It sells worldwide (including under the Sage brand in some regions) and positions its products around helping people "master every moment" in the kitchen.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for breville.
breville didn’t post a salary, so this is our estimate from similar listings.
42% below the average for this role