Customer Care TEAM LEAD (German)
Rohlik Group
About this role
A Customer Care Team Lead at Rohlik will oversee daily operations and lead a team dedicated to delivering excellent customer service. The role involves operational management, coaching, decision-making, and improving processes to ensure customer satisfaction and loyalty in a fast-paced e-grocery environment.
Skills
About Rohlik Group
rohlik.groupRohlik Group is a technology-driven online grocery platform that enables customers to order groceries and fresh foods for fast, reliable delivery. The group operates across multiple countries with brands and services such as Veloq, using technology as a core driver of logistics and customer experience. Its corporate presence emphasizes business fundamentals, technology, culture, and the Eat well Live well mission. The site also offers investor resources, careers, and culture information, signaling a scalable, global business with a modern, knowledge-centric approach.
About Rohlik Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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